About Syniverse

Syniverse multimedia communication service and test shortcode enables clients to test information alerts, images, sms, mms and related content.

Mobile Terms and Conditions

Message & data rates may apply. For help text HELP to 91635. To cancel your plan, send a text STOP to 91635 at anytime. In case of questions please contact customer service at CustomerSupport@syniverse.com or call 1-866-896-6154. By entering a Mobile number, you certify that A) You are the account holder of, or B) have account holder’s permission to do so. Supported Carriers are: AT&T, Sprint, Verizon Wireless, T-MobileĀ®.

Privacy Policy

It is a top priority for us at syniverse.com to ensure the privacy of your personal information. We collect personal information to ensure that we are operating with the highest level of efficiency and giving the best service possible. We use this information to communicate with you about the services you signed up for and to provide excellent customer support. We will not sell, rent, or distribute your personal information to any third party except with your express permission to do so. We provide your personal information to the parties required to perform the mobile services in the following ways listed below:

Personal Information

We collect various kinds of personal information to perform optimum mobile services. We perform mobile services on behalf of various companies (first parties). We only collect your personal information and provide it to the company whose service you have requested or interacted with. The information we may collect includes your mobile phone number, name, email address, birth date, and zip code or other location elements you may provide us in relation to the service. We never sell or give your personal information to third parties and the information is securely saved. Your information is used only to provide the service signed up for and also for customer support if required.


We use cookies, which are small text files that are stored on your computer for record-keeping purposes. When you use our site, we send a cookie to your computer and it is stored there. When you return to our site, your computer sends a cookie back to us to allow our server to recognize your computer and the settings you created on our site. Because our server recognizes your computer does not mean we are receiving information about you. We do not link cookies with your personal information.

Use of Personal Information

We use your personal information to deliver services and to communicate with you regarding any issues with your account and customer service in the best, most efficient way possible. This includes on any changes that may occur with the account, changes in the company mobile messaging service, providing you with a more personalized experience based on your location, or providing you with news, targeted advertising, offers and promotions within your communication.

Third Parties

We will not sell, share, rent, or distribute your personal information to third parties without your consent first. We may disclose personal information if required to do so by law that such action is necessary to protect our rights and materials. Our website may contain links to other websites and other products. We are not responsible for the privacy policy on these websites, so please visit the privacy policies on the websites in order to understand their practices.


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to Privacy Policy

We reserve the right to change the privacy policy at anytime, so please review it often.


If you have any questions or concerns regarding our privacy policy, please contact us by email.